AtTrendzo, we want you to be confident in your purchase. If you are not satisfied, we accept returns under the following conditions.

Returns

• Returns are accepted within4 daysof the delivery date.

• Items must be unused, undamaged, and returned in their original packaging.

• Custom or personalized resin products are not eligible for return unless defective or damaged upon arrival.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be issued to your original payment method within5–10 business days.

• Shipping fees are non-refundable unless the product is defective, damaged, or incorrectly shipped by us.

Exchanges

We do not offer direct exchanges. If you would like a different item, please return the original product within 4 days for a refund and place a new order.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us atservices.trendzo@gmail.comwithin48 hoursof delivery.

• Include your order number and photos of the product and packaging.

• We will arrange a replacement or refund at no extra cost.

How to Start a Return

1. Emailservices.trendzo@gmail.comwith your order number and reason for return.

2. We will provide return instructions and the shipping address.

3. Send the product back securely packaged within the 4-day window.

Contact Us

For return or refund questions, please reach out at:

📧services.trendzo@gmail.com